Service Technician Job in Charlotte, NC - Employment and Careers

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Service Technician – Charlotte, NC

  • Perform spring opening and fall winterization of residential swimming pools per company guidelines.
  • Perform advanced chemical balancing and testing of water.
  • Diagnose, repair, and replace swimming pool equipment.
  • Measure and install safety pool covers per manufactures guidelines.
  • Responsible for accurate and timely documentation of all pool services performed.
  • Performs advanced selling with equipment upgrades, chemicals and any other background products. Should be knowledgeable of and comfortable talking about any equipment or pool-related maintenance service Anthony & Sylvan sells.
  • Keeps current on pool-related service aspects by attending vendor and trade show training.
  • Responsible for care of company vehicle by keeping maintained, clean, and stocked; responsible for maintaining accurate and proper level of inventory on vehicle.
  • Clearly communicates with the construction and warranty divisions by giving essential recommendations regarding customer claim issues.
  • Responsible for handling, transporting and delivering pool chemicals to customers including but not limited Chlorine, algaecides, pH balancers, muriatic acid. Responsible for adding chemicals to customers pools per manufacturer’s directions.
  • Assists in the in-field training of new technicians.
  • Other projects and duties as assigned.
  • Follows Anthony & Sylvan Pool’s policies and procedures.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • High School Diploma/GED or equivalent preferred
    • 1 – 3 years technical experience in a service industry required.
    • General pool background experience preferred
    • Water chemistry experience preferred
    • NESP CMS & CMT preferred
    • Valid driver’s license required
    • Mechanical aptitude & problem solving
    • Excellent organization skills, quick learner, result oriented, attention to detail, interpersonal and communication skills required. Team player with customer focus and self-motivated.
    • Must be willing to travel.

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