Custom Inground Pool Builders in Raleigh, NC

During your pool project with Anthony & Sylvan Pools, you’ll be assigned a dedicated project manager who will be your primary point of contact throughout the process. We use a streamlined project platform to keep you informed at every stage — updating you when each phase is completed and when the next one begins. You can reach out to your project manager at any time, and they’ll respond within 24 business hours to ensure you’re always in the loop and your questions are promptly addressed.

If any concerns arise, we encourage open communication with your project manager, who will work to resolve them quickly. If further assistance is needed, we have a structured escalation process to ensure a fair resolution.

At Anthony & Sylvan Pools, we make the warranty process simple and stress-free. If you experience an issue covered under warranty, just contact our customer service team or your local office, and we’ll guide you through the next steps. The timeline can vary, depending on the type of repairs or replacements needed.

At Anthony & Sylvan Pools, we take customer satisfaction seriously. If there’s ever a concern about the quality of work, we encourage you to reach out to your dedicated project manager right away. We’ll carefully review the issue, communicate transparently, and work with you to find a resolution as quickly as possible. Our goal is to ensure that the finished pool meets your expectations and our high standards for craftsmanship.

We only work with experienced, licensed professionals who are experts in their field. Your project manager will oversee all phases of construction and will ensure that all work done on your pool meets our strict quality standards.

Payments are structured in phases to align with project milestones. We also provide clear contract terms and offer warranties to protect your pool and equipment, giving you transparency and peace of mind throughout the construction process. If any unforeseen issues arise, our team is committed to addressing them promptly and professionally.

We take every precaution to minimize disruptions, but if any damage occurs, we assess it promptly and take the necessary steps to address the issue. We also carry insurance for additional protection.

Yes! We’re happy to connect you with past customers who have completed similar projects, and you can also explore online reviews and our portfolio of completed pools.

During your design consultation, we’ll assess the project and provide a quote at the end of the visit. For a cost estimate prior to your consultation, you can learn about the factors that affect the price of a pool in Raleigh to get an idea of how much you can expect to spend. Alternatively, you can look at pool pricing in the Southeast region to see examples of different pools based on their price range.