A recent market survey conducted by Anthony & Sylvan Pools revealed this tidbit about preparation. The customer, J. Durning, rated Tim Clark’s preparedness at a “5” out of a possible “5”, stating…
“Tim, our designer, is a great listener. We looked at previous pools built by your company to get an idea of what we like.We really liked the tools that he brought with him to show us an on-the-spot drawing of what we could do. He spent time walking around the yard to verify the feasibility of our design concept.”
With that – a design was born and so was a new customer! A&S is the recognized leader in the industry in training and support for their salespeople, and in this case, it made the difference.