Charlotte Customer Gets Closer as a Family - Anthony & Sylvan

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Anthony & Sylvan Charlotte Customer Gets Closer as a Family

A beautiful pool at night in the winter.

Here is a letter we recently received from a Charlotte Division Customer:

I just wanted to stop and take minute to compliment one of your employees. In today’s environment we consumers can always find time to send a letter expressing how upset we are when something goes bad but seldom find the time to compliment those who deserve it. I’ve decided to find the time to let you know personally how great a job Kam McGillicuddy does at representing Anthony & Sylvan Pools. Kam, by any metric I can think of, is the most conscientious, sincere, thorough and caring contractors, I have ever known. If you want to teach someone how to provide exceptional customer service, you should let them spend a day with Kam, he embodies the phrase. Kam is exceptional and I just wanted you to know it.

By the way, I would also like to mention my 2 little girls Catherine and Elizabeth, my wife Cathy and I simply love our pool. It has actually brought our family closer together. Every time we go in or around it we create a new and wonderful memory that will be cherished for a lifetime. To me, that is priceless.

Thank You for building us a quality pool!

Bill Moore

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