Anthony & Sylvan developed a Customer Satisfaction Survey program years ago for their customers and the on-line surveys provide great feedback from people who have gone through the process of building a new swimming pool and help the company maintain high levels of service to their customers – just as they have for over 75 years.
A series of questions in the survey help determine customer sentiment and one of the most frequently asked questions is…”Would you like to recognize someone in the Anthony & Sylvan organization who provided a service level that created a remarkable customer experience?”
Recently, an A&S customer wrote, “We also used the Anthony Sylvan fence service. They were supportive on a second gate and replaced a damaged section. Great commitment to the customer!”
How’s that for feedback?
Anthony & Sylvan – no wonder it’s where people turn to for all of their backyard needs.